FAQs

The livingHR MARKET team is here to help!
Here are some answers to commonly-asked questions:
 
USAGE
Once purchased, this product is yours in perpetuity. Note that customization options are offered only once at the initial time of purchase. All of the materials on the livingHR MARKET site are protected by the Copyright Act, including documents, illustrations, designs, video clips, and content. None of these materials may be copied, reproduced, resold or distributed to anyone in any form or by any means, without the written consent of livingHR. 

PAYMENTS and PURCHASES
I’m ready to checkout. What are my options?
We accept all major credit cards - American Express, Discover, Master Card and Visa.
 
How will livingHR MARKET keep my transactions safe and secure?
We’ll defend your digits by using PayPal services for every credit card purchase.
livingHR MARKET will not retain any of your credit card information within our system.
Click here for more on PayPal’s purchase security.
 
How will these purchases appear on my credit card statement?
Your credit card will be charged at the time of purchase and show as a PayPal charge.
 
Can I receive an invoice instead of paying by credit card?
All product purchases on the livingHR MARKET site must be paid by credit card. For further information please contact market@livinghr.com.
 
What if I live outside the United States? Can I still purchase your products?
Hello neighbor! Absolutely, however all purchases are in U.S. dollars. We are unable to calculate taxes outside of the United States.
 
Where can I find a list of items I’ve previously purchased?
Everything you’ve purchased through livingHR MARKET is listed under Order History within your Account Profile.
 
Can I leave products in my cart for later?
Sure! If you create an account, items within your cart can be saved for up to one year.
 
Are sales taxes applied to purchases?
Sales tax is applied to every purchase. If you are a tax-exempt organization with qualifying documentation, you can use the sales receipt to apply for a refund on the sales tax. Once we’ve confirmed your tax-exempt status, we will reflect this in your registration profile to avoid future sales tax charges. 

RETURNS AND REFUNDS
First of all, thank you so much for being a customer of The livingHR MARKET. Our team is on a mission to provide you with the greatest work goods out there. If we missed the mark in any way, we want to hear about it and do our best to make it right. If you’re unsatisfied, please contact market@livinghr.com within 30 days of purchase.